FREE SHIPPING & RETURNS FOR ORDERS OVER 150€ (CENTRAL EU* & UK & US)

SHIPPING AND RETURNS

SHIPPING

Shipping Costs

We try to chose the best delivery option for your order in terms of costs, speed and security and the costs are calculated upon your checkout depending on your location.

The costs of our recommended shipping with UPS Express are:

Spain (Mainland) & Portugal

1-3 business days

FREE

Central EU* & UK

*Austria, Belgium, Czech Republic, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, United Kingdom

2-4 business days

FREE (for orders over 150€)

9€ (for orders below 150€)

Rest of EU

3-6 business days

15€ - 18€ 

USA

1-2 business days

FREE (for orders over 150€)

22€ (for orders below 150€)

Canada

1-3 business days

39€

Rest of the World

3-6 business days

vary depending on your location and is calculated at the checkout*

 

In addition, we offer an International Standard Shipping via Registered Mail that takes longer to arrive to you, but is substantially more economical:

Central EU* & UK

*Austria, Belgium, Czech Republic, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, United Kingdom

4-10 business days

 7.50€

Rest of EU

6-15 business days

7.50€

11.50€

(depending on the weight of the order)

USA

7-21 business days

9.50€

19.50€

(depending on the weight of the order)

Rest of the World

2-8 weeks

9.50€

19.50€

35.50€ 

(depending on the weight of the order)

*Please be advised that additional taxes and import charges might be applied upon arrival to the customs in your country. Furthermore, unexpected delays might occur due to the customs proceedings, which unfortunately we are not able to control.

All of the orders are processed only on weekdays. Orders placed on Friday or during the weekend are processed the following Monday.

In case of urgency, please do not hesitate to contact us and we will do everything possible to deliver your order as fast as possible.

Tracking Your Order

Upon placing your order you will receive the tracking number and the corresponding courier link in the e-mail confirming your order. 

RETURNS

What items are returnable?

  • any returns should be made within 14 days after you receive your order;
  • the shipping costs and any other related costs (such as import and customs fees, etc.) for the returned order are not covered and will be carried on your own account;
  • all the products should be intact, unused and not damaged;
  • all the products should have all the original labels attached;
  • all the products should be returned only in our original packaging.

What items are non-refundable?

  • In interests of hygiene and for your protection we do not accept returns of, or refunds on, pierced earrings or jewelry sets containing earrings unless the items are of unsatisfactory quality or unfit for purpose;
  • Free gifts or promotional items.

Are there any charges for return?

  • There is no additional charges for return;
  • Original shipping charges is non-refundable;

Returns Shipping Costs

    Spain (Mainland) & Portugal

    FREE

    Central EU* & UK & USA

    *Austria, Belgium, Czech Republic, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, United Kingdom

    FREE (for orders over 150€)

    Not covered (for orders below 150€)

    Rest of the world

    Not covered


      How To Return an Order?

      If you are not satisfied with your order and would like to return it, please proceed to our RETURNS CENTER and follow the instructions to return the item. 

      • Enter your order number and email address in the fields above and click START;
      • Follow the screen instructions and select the items you want to return;
      • You will get a confirmation email with shipping guidelines.

      Go to RETURNS CENTER >

      How soon will I get my refund?

      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will automatically be applied via original method of payment, within 5 business days.

      If you need more information, please contact us at contact@lemiche.com or call +34 693944127.